Shipping & Delivery

Last Updated: October 18, 2026

Thank you for shopping with LOVIRAZY.

We want your order to arrive safely and your delivery experience to be as convenient as possible.

Please review the information below to understand our order processing and shipping procedures.

1. Order Processing

After an order is successfully placed and payment is confirmed, our fulfillment process begins.

Most orders are prepared for shipment within 1–3 business days.

Processing may include order verification, product preparation, packaging, and shipping arrangements.

Business days exclude weekends and public holidays.

During promotional events, holidays, or periods of increased order volume, additional processing time may be required.

2. Estimated Delivery Times

Shipping times depend on the destination country, available delivery services, and local transportation conditions.

Our estimated transit times are:

These estimates do not include order processing time.

Delivery estimates are approximate and cannot be guaranteed.

International shipments may experience delays caused by customs procedures, carrier disruptions, severe weather, holidays, or other circumstances outside our reasonable control.

Mandatory consumer delivery rights remain unaffected.

3. Shipping Fees

Shipping charges, where applicable, will be displayed during checkout before payment is completed.

Costs may vary depending on the delivery location, products ordered, and available shipping methods.

Any free shipping promotions will be clearly reflected on our website or at checkout.

4. Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email.

Where tracking is available, the email will include a tracking number or tracking link.

Please allow 24–72 hours for the carrier's tracking system to display updated information.

5. Order Tracking

You can monitor your shipment using the tracking information provided after dispatch.

Tracking updates may occasionally pause while international packages move between logistics facilities or customs authorities.

A temporary lack of tracking updates does not necessarily indicate that a package is lost.

6. Multiple Shipments

Some orders may arrive in separate packages.

This may happen when items are fulfilled from different locations or shipped at different times.

If your order is divided into multiple shipments, separate tracking information may be provided.

Additional shipping fees will not be charged for split shipments unless disclosed and agreed upon before purchase.

7. Customs Duties and Import Taxes

International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Any applicable charges and responsibility for payment will be disclosed before purchase as required by law.

Where such charges are not prepaid, customers may need to pay them directly to the relevant customs authority or delivery provider.

8. Incorrect Shipping Addresses

Customers are responsible for providing complete and accurate delivery information.

If you notice an error in your shipping address, please contact us immediately.

We will attempt to make corrections before dispatch, but changes cannot always be guaranteed once fulfillment has begun.

9. Delayed or Missing Packages

If your order has not arrived within the estimated delivery period, please contact our customer support team.

We will review the available tracking information and investigate the issue with the shipping provider when appropriate.

If a shipment is confirmed lost, we will provide an appropriate resolution in accordance with applicable consumer protection laws.

10. Damaged Deliveries

If your package arrives damaged or contains an incorrect product, please contact us promptly.

Include your order number, a description of the problem, and photographs where available.

Our team will review your request and explain the available options.

11. Contact Information

For shipping inquiries:

LOVIRAZY Customer Care

Email: info@lovirazy.store

Website: lovirazy.store

We appreciate your patience and thank you for choosing LOVIRAZY.